FAQs

The cold plnge can be inflated within a matter of minutes. From there, the chiller must be plugged into an electrical outlet and the hoses connected from the tub into the chiller. After that, tub may be filled with a standard garden hose. This whole process will likely take around 15 - 20 minutes, depending on water pressure. Take down is exactly the reverse of this process and will likely take about the same amount of time!

Ensure that the chiller is only used with a 110V/15A power supply on a dedicated circuit with no other items plugged into the same supply. Our recommendation is to reserve this circuit exclusively for the Plnge chiller to avoid the risk of tripping the circuit breaker, which could happen if it is shared with other high-wattage appliances.

It is not designed to operate with multiple voltages and cannot be utilized in countries that offer different power supplies. Additionally, if you plan to place it on a deck or balcony, ensure that the structure can withstand the weight of the tub when filled (800-1000 lbs).

This all depends on your personal wellness goals. Typically, we will recommend newer users to begin with a higher temperature and work their way into feeling comfortable with colder temperatures over time.

This also goes for time spent in the tub; starting with smaller amounts and working up to more time. With 3°C (37.4°F) being the coldest temperature the tub can reach without adding ice, a new user might take several weeks or longer to work their way down to this temperature.

For optimal health benefits in the shortest amount of time, we recommend using the tub for 2 - 5 minutes at or around 3°C - 8°C (37.4°F - 46.4°F).

This is a practice that may be integrated every single day if you should so desire. Time of day is also a matter of personal preference, though many of our users will typically start their day with a cold plunge.

This depends on personal goals and preferences. The Plnge also has the ability to heat up, which allows for the option to have both cold and heat exposure in one day from the same device. Some users will utilize cold in the morning, and set the tub to be heated for the evening.

Maintaining the cleanliness of your tub is made near effortless with the combination of our chiller's ozone treatment system and a 20-micron filter.

Be sure to check the filter every 1 - 2 weeks of use. The filter may be rinsed out by spraying with a hose. Filter should be replaced every 1-2 months, depending on usage.

Replace the water in the tub intermittently based on its clarity. For draining tub water, a garden hose may be attached to the “out” outlet on the back of the tub and the used water may be steered directly into the nearest convenient drain.

Please see our User Guide section on the footer of the website to learn more about maintenance.

It is advisable for individuals with pre-existing medical conditions or who are pregnant to consult a physician before initiating a program involving cold water immersion or heat therapy. Such immersion may lead to adverse reactions in those whose health is not completely sound.

You can keep your Plnge and chiller outside. However, to prolong the life of the chiller’s outer housing, it is recommended to provide some protection from direct rain and extreme weather.

When using the unit in heavy rain, take care to ensure that the plug and socket connection remains dry. The GFCI cord is designed to prevent any short circuiting, but it's important to ensure that the socket is properly grounded. It's crucial to avoid submerging the unit in water to avoid permanent damage. The chiller may be used without issue in conditions up to approximately 0°C (32°F).

Using The Chiller in temperatures lower than -0°C (32°F) is not advisable, as it may freeze and result in significant damage to the unit. It should be noted that any harm caused by operating the equipment outside of the recommended range is not covered by our warranty policy.

Changes in the temperature of the surrounding air can cause fluctuations in air pressure, resulting in a loss of 1-2 PSI every month or so. If necessary, the tub can be replenished with air using the hand pump that comes with it, even when it is filled with water. However, be careful of accidentally hitting the deflate valve while doing so.

Typically, the chiller operates fairly noiselessly once the water reaches the desired temperature level. However, during the cooling or heating process of the water, its fan generates a noise level comparable to that of a window air conditioning unit, which amounts to approximately 65 decibels at a distance of 3 feet or less.